Last updated: 30 June 2026
This Privacy Policy explains how szerencse.pro trading under the brand Szerencse may collect, use and protect personal information through szerencse.pro, hotel enquiries and related guest communications.
Who we are
Brand: Szerencse
Legal name: szerencse.pro
Country: New Zealand
Address: 45 Stuart Street, Dunedin, Otago, New Zealand, 9016
Email: [email protected]
Phone: +64 3 474 6789
Domain: szerencse.pro
Information we collect
When you submit an enquiry, we may collect your name, email address, phone number, enquiry type, preferred date, message and any information you choose to include about your hotel, dining, event, VIP hospitality or casino hall visit enquiry.
We may also collect technical information such as device type, browser, consent preferences and basic website interaction data when you allow analytics or marketing cookies.
How we use information
- To respond to enquiries and provide hotel, dining, event or general guest information.
- To discuss accommodation, restaurant, bar, breakfast, event, VIP hospitality, parking or visit details.
- To keep records of guest communications and service requests.
- To improve the website and measure performance where analytics consent has been granted.
- To support ads measurement and personalisation only where the relevant consent has been granted and tags are connected later.
Lawful and fair purposes
We use personal information for purposes connected with providing hospitality services, responding to your request, operating the website and meeting legal or business record obligations. We aim to follow the New Zealand Privacy Act principles, including collecting information for clear purposes, using reasonable security safeguards and allowing access and correction requests.
Cookies, analytics and Google Consent Mode v2
Non-essential cookies are controlled through the cookie banner. By default, ad_storage, analytics_storage, ad_user_data and ad_personalization are denied until you choose otherwise. Analytics cookies control analytics_storage. Marketing cookies control ad_storage, ad_user_data and ad_personalization.
If Google services are connected later, Google may process data according to your consent choices. Learn more at How Google uses data from sites or apps that use Google services and Google Business Safety and Privacy.
Sharing with service providers
We may share information with service providers who help operate our website, enquiry systems, hosting, security, communications, analytics or advertising measurement. We expect service providers to handle personal information with appropriate safeguards.
Storage, security and retention
We use reasonable technical and organisational measures to protect personal information. We retain enquiry information only as long as needed for guest service, business records, legal obligations and legitimate hospitality operations.
Cross-border processing
Some digital service providers may process data outside New Zealand. Where this occurs, we seek to use service providers with appropriate privacy and security practices.
Access and correction
You may ask to access or correct personal information we hold about you by contacting [email protected]. We may need to verify your identity before actioning a request.
Legal review
This policy is a practical website document and should be reviewed by a New Zealand legal professional before launch.