Guest questions
Frequently asked questions.
Answers for guests planning a hotel stay, dining visit, event, VIP hospitality enquiry or adult casino hall visit information at Szerencse.
Szerencse is a hotel-first hospitality, dining and events destination in Dunedin, Otago, with VIP hospitality and a secondary casino hall for eligible adults.
Use the contact form and select Hotel / rooms. Include your preferred date, number of guests and any dining, event or parking notes.
Yes. Breakfast is listed among hotel services. Please contact the hotel team for current details for your preferred date.
Yes. Send an event enquiry for meetings, conferences, private functions, corporate gatherings and venue hire conversations.
Yes. VIP hospitality is available for guests seeking discreet service, personal planning, private dinners, business hosting or special occasion support.
No loyalty club is currently presented on this website. Please contact the hotel team for current guest service information.
The casino hall is an adults-only hotel area. Access is restricted to 21+ for casino gaming areas.
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Still have a question?
Send a hotel, dining, event or general enquiry to our team.